Please arrive 15 minutes prior to your
appointment time to ensure you
receive your full service.
In consideration of our other clients and our stylists, we ask that you please give a 24-hour notice of any cancellation .
If our clients are unable to keep their appointment, we appreciate a call 24 hours in advance. This allows Salon Diversions to schedule and service other clients.
Canceling an appointment with less than 24 hour notice impacts Salon Diversions and the opportunity to service other clients . We understand that some sudden emergencies of life require cancellation of your appointment, therefore, we have developed a policy that is sensitive to our clients lives and enforces a policy based on not just one cancellation, but two (2) cancellations.
In case of two (2) cancellations with less than 24 hour notice, we reserve the right to charge a cancellation fee up to 50% of the cost of the scheduled services. We also reserve the right to ask the client to provide a credit card to book future appointments.
More than one (1) no show will be handled in the same manner as a cancellation. We reserve the right to charge a cancellation fee up to 50% of the cost of the scheduled services. We also reserve the right to ask the client to provide a credit card to book future appointments.